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Fabfashionz – Shipping, Delivery, Return & Refund Policy

At Fabfashionz.com, we take pride in offering authentic Indian ethnic wear and handcrafted

sarees sourced directly from skilled artisans and weavers. Customer satisfaction is our priority, and we strive to ensure a smooth shopping experience.

Returns

Due to the nature of handcrafted and traditional garments, we accept returns only under the following circumstances:

  • Product received is damaged during transit.
  • Product received is defective or has a manufacturing defect.
  • Wrong product delivered.
  • Significant discrepancy between the product ordered and the product received.

Return Request Timeline

  • Return requests must be raised within 24 hours of delivery.
  • Customers must provide clear photographs and an unboxing video showing the issue.
  • Requests submitted after 24 hours of delivery may not be eligible for return.

Non-Returnable Items

The following products are not eligible for return:

  • Customized or altered products.
  • Sarees with fall and pico completed.
  • Stitched blouses or customized blouse stitching orders.
  • Products purchased during special sales, clearance sales, or promotional offers.
  • Products damaged due to improper handling after delivery.
  • Minor irregularities in handloom, handwoven, zari, weaving, color, texture, or motifs, which are characteristic features of handmade products.

Exchanges

We offer exchanges in the following cases:

  • Damaged product received.
  • Incorrect product delivered.
  • Manufacturing defects.

Exchange Conditions

  • Exchange requests must be submitted within 24-72 hours of delivery.
  • Product must be unused, unworn, unwashed, and returned with original packaging and tags intact.
  • Exchange is subject to stock availability.

If the requested replacement product is unavailable, customers may choose store credit or a refund.

Refund Policy

Once the returned item is received and inspected:

  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method used during purchase.
  • International bank processing times may vary depending on the payment provider.

Cancellation Policy

Before Dispatch

  • Orders can be cancelled within 24 hours of placing the order for a full refund.
  • If the order has not yet been dispatched, cancellation requests may still be considered.

After Dispatch

  • Orders cannot be cancelled once shipped.

International Orders

For international orders:

  • Customers are responsible for any customs duties, taxes, or import charges imposed by their country.
  • Shipping charges are non-refundable unless the return is due to our error.
  • In certain cases, customers may be required to bear return shipping charges.

Return Process

To initiate a return, exchange, or refund request, please contact us:

Email: support@fabfashionz.com
WhatsApp: +91 9108696966
Website: Fabfashionz.com

Please include:

  • Order Number
  • Customer Name
  • Product Name
  • Reason for Return/Exchange
  • Photos and Unboxing Video (if applicable)

Quality Assurance

All products undergo strict quality checks before dispatch. As many of our products are handwoven and handcrafted, slight variations in weave, zari, motifs, and color are considered part of the product's uniqueness and are not treated as defects.placement or initiate a refund.

? International Orders – Customs & Duty

  • Customers are responsible for any applicable customs duties or taxes in their country.
  • Delivery times may vary based on customs clearance procedures.

? Track Your Order

Once dispatched, your tracking number will be emailed to you. You can also track orders through the courier partner’s website or by contacting:

  • ? support@fabfashionz.com  ? WhatsApp: +91 91086 96966

? Privacy Policy

Personal Information We Collect

We collect two types of data:

  • Device Information (browser, IP, time zone, cookies)
  • Order Information (name, address, email, phone, payment method)

This helps us:

  • Process your order and communicate with you
  • Prevent fraud and improve our website experience

We use tools like Cookies, Log Files, Web Beacons for analytics and retargeting. You may disable cookies by visiting allaboutcookies.org.

Behavioral Advertising

We may use your data to show you relevant ads through platforms like:

You may opt out of these at any time.

? GDPR Compliance (EU Residents)

If you are a European Union resident:

  • You have the right to access, correct, or delete your personal information.
  • We process your information to fulfill orders and improve service.
  • Your data may be stored or processed outside the EU, including in the U.S. and Canada.

?️ Data Retention

Your order data will be retained for our records unless you request deletion.

? Policy Updates

This policy may be updated periodically to reflect changes in law or business operations.

? Contact Us

Fabfashionz.com
Victory e-Retail & Exports
? Bangalore – 560002
? support@fabfashionz.com &  fabfashionz1@outlook.com

? WhatsApp: +91 91086 96966